Privacy Policy

Prepared for owner review before live quote collection.

This policy explains how Shiloh Screens uses information collected through the Orlando Screen Repair website at orlando-screenrepair.com.

Information you share

When you request a quote, we ask for your name, phone number, service ZIP code, and the service you need. You may also share your email address, an estimate of damaged panels, and a description of the damage. We record your acknowledgment that we may contact you about the request. We also save which city service page the request came from and include that page’s website address in the office notification. You do not need an account or a full street address to make an inquiry. This form does not accept photos.

How we use your information

We use your details to review your repair needs, confirm service for your property, contact you about your request, and discuss the work and scheduling. Sending a request does not subscribe you to automated marketing messages. If you later provide more information by phone or email, we may use it to help with your service request.

Storage and service providers

Requests are stored using Base44, our website platform. Access to saved requests is restricted to authorized business administrators. Our configured email service may send request details to Office@ShilohScreens.com so our office can follow up. Website and email providers process information as needed to provide these services. We may also disclose information where required by law.

We keep information as needed to handle service requests, maintain business records, and meet applicable obligations. We do not specify a fixed retention period here. No online system can promise absolute security.

Site activity and spam prevention

We use event counts to understand clicks on call buttons, clicks to the quote form, and successfully saved requests. These custom events do not include your name, phone, email, ZIP code, message, or photos. Base44 may also process technical usage information under its platform practices. Our form uses a hidden spam field, submission timing, and request checks to reduce automated submissions. No advertising pixels or marketing subscriptions are configured by this website.

Your choices and questions

You may call us rather than use this form. To ask about your information, request a correction or deletion, or discuss this policy, call (386) 515-7170 or email Office@ShilohScreens.com. We will review requests in light of our records and applicable obligations.

Changes to this policy

We may update this page when our practices change. Please review it before sending information.